I was even charged for my Xbox subscription the day after my account was locked. This means I can’t access my Xbox account or even log on to my computer to access my textbooks and documents for college classes and with finals coming up this needs to be fixed fast. Every time I’ve filled out the form with as much information as humanly possible I am notified that my identity couldn’t be verified. Gaining access to my old email and phone number isn’t an option for me.
#REDDIT MICROSOFT OFFICE HELP VERIFICATION#
I recently changed my phone number and email however so I could not receive a verification code this time and had to fill out the recovery form. I tried to log onto my Xbox and I was notified that I needed to verify my account which I have had to do about 7 times over the last few months, although I’m not sure why as I never use it for anything other than my Xbox and as a login for my computer. I’ve been locked out of my account for three days now. Thank you for being a valued Microsoft customer.ĩth release of this post (archived due to the size of thread): A contact email address which you are reachable at.Your interactions with support thus far, including any existing service request numbers.When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account): This list is not all inclusive, so if you're unsure, simply ask. Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.Microsoft Accounts: Lockouts, suspensions, inability to gain access Devices: Issues with your.Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc.).Here are some of the types of issues we can help with in this thread: Instead, we will private message you as we take data privacy seriously. Also, we may need to collect certain personal information from you when you use this service, but don't worry - you won't provide it on Reddit. We may also need to redirect you to a specialized team when it would best serve your particular situation.
We will make a best effort to support you. Microsoft Listens This thread was created in order to facilitate easy-to-access support for our Reddit subscribers.
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